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Maker Help

By JustPrint
• 22 articles

Getting Started as a Maker

JustPrint lets Makers offer 3D printing services to customers and, in many cases, sell products through the marketplace. If you want to receive print requests, manage jobs, and build a presence as a printing provider, becoming a Maker is the first step. What a Maker does on JustPrint As a Maker, you may be able to: - Set up a Maker profile - Add and manage 3D printers - Review print requests - Send quotes to customers - Manage active print jobs - Update order and delivery progress - List products for sale - Manage product orders Before you begin To get started as a Maker, it helps to have: - A JustPrint account - Access to the Maker role - Basic profile information completed - Details about your printers and capabilities - A clear idea of the services or products you want to offer How to get started 1. Create or sign in to your account Start with a regular JustPrint account. Most users begin as Customers and then request Maker access if they want to offer services. 2. Request Maker access If Maker features are not already available on your account, request access through the platform. Approval may be required before you can use Maker tools. 3. Complete your profile A strong Maker profile helps customers understand who you are and what you offer. Make sure your main details are accurate and up to date. 4. Add your printers Your printers are a core part of your Maker setup. Add the specifications customers may rely on when choosing a provider or when the platform matches requests to your available equipment. 5. Review your dashboard Once Maker access is available, your Maker dashboard becomes the main place to manage: - Print requests - Active jobs - Printers - Products - Product orders 6. Start responding to requests As requests become available, you can review job details and decide whether to quote, accept, and fulfill the work. What to focus on first If you are new to the platform, start with these priorities: - Finish your Maker profile - Add at least one printer - Check your dashboard regularly - Learn the request and job status flow - Make sure you understand how quoting works Tips for new Makers - Keep your printer information accurate - Review requests carefully before quoting - Update job statuses on time - Make sure delivery and fulfillment details are clear - Keep an eye on notifications and dashboard activity

Last updated on Mar 17, 2026

How to Apply to Become a Maker

If you want to offer 3D printing services on JustPrint, you will need Maker access on your account. Most users begin with a standard account and then request access to the Maker role. Why Maker access is required Maker access allows you to use features that are not available to regular customer accounts, such as: - Managing a Maker dashboard - Adding and editing printers - Viewing relevant print requests - Sending quotes - Managing jobs and fulfillment - Listing products for sale Before you apply Before requesting Maker access, make sure you have: - A JustPrint account - Basic profile details completed - A clear understanding of the printing services you want to offer It also helps to have your printer information ready so you can set up your Maker workspace quickly after approval. How to apply 1. Sign in to your account Start by signing in to your JustPrint account. 2. Go to your profile Go to your profile by clicking on your avatar at top right. 3. Choose the Maker role Under Preferences, select option to request access to Maker role. 4. Submit the request Click on the Save changes button - your Maker request will usually enter a review state before access is granted. What happens after you apply After you request Maker access, your account may show that the request is pending. During this stage, you may still continue using JustPrint as a Customer while waiting for approval. Once approved, you should be able to access Maker-specific features and dashboards. If your request is still pending If your request has not been approved yet: - Wait for the review process to finish. It can take a few days. - Sign out and sign back in if approval may have already been granted Tips before submitting - Make sure your profile is complete - Use accurate account information - Be ready to add your printers and Maker details after approval

Last updated on Mar 18, 2026

Setting Up Your Maker Profile

Your Maker profile helps define how you appear on JustPrint as a printing provider. A complete and accurate profile makes it easier to manage your account and present yourself clearly across Maker-related workflows. Why your Maker profile matters Your Maker profile can help: - Support your Maker identity on the platform - Keep your account information accurate - Improve trust and clarity for customers - Support quoting, fulfillment, and order-related activity - Prepare your account for printer and product management What to include in your Maker profile Depending on what the platform allows, your Maker profile may include: - Your name or business name - Contact details - Profile image - Description or bio - Location-related details - Skills or service-related information How to set up your Maker profile 1. Make sure your Maker access is active Before setting up your Maker experience, confirm that your Maker request has been approved and that Maker features are available on your account. 2. Open your profile settings Go to your profile area and review the information tied to your account. 3. Add or update your key details Complete the fields that best represent your Maker services, such as: - Display name - Phone number - Description - Profile image - Location details 4. Save your changes Make sure your changes are saved before leaving the page. Tips for a stronger Maker profile - Use a name customers can recognize easily - Write a clear description of your services - Keep contact details current - Review your profile regularly as your services grow What to do after setting up your profile Once your profile is ready, the next steps are usually: - Add your printers - Review your Maker dashboard - Prepare to receive and manage print requests - Set up product listings if you plan to sell products If your profile changes do not appear If updates do not show right away: - Refresh the page - Confirm that your changes were saved - Sign out and sign back in if needed - Check again after a short delay

Last updated on Mar 18, 2026

Adding Your First 3D Printer

Adding a printer is one of the most important setup steps for a Maker account. Your printer details help define what work you can take on and support how print requests are matched and managed. Why adding a printer matters Your printer information helps JustPrint: - Represent your printing capabilities - Support print request matching - Show what materials and file formats you can handle - Prepare your Maker workspace for quoting and production Without at least one printer, your Maker setup may feel incomplete. Before you add a printer Before creating your first printer entry, gather the details you want to include, such as: - Printer model - Printer type - Description - Supported filament types - Supported file formats - Build volume - Layer resolution - Print speed - Extruder details - Bed and nozzle temperature details You do not always need every possible detail, but the more accurate your setup is, the more useful it becomes. How to add a printer 1. Open your Maker dashboard Go to the Maker area of JustPrint. 2. Open the printers section Find the section where your printers are managed. 3. Choose the option to add a printer Start a new printer entry. 4. Enter your printer details Fill in the available fields using accurate information about the machine and its capabilities. 5. Save the printer Once saved, the printer should appear in your Maker workspace. What information matters most When adding your first printer, focus on the details that affect fulfillment and compatibility the most: - Printer model - Supported materials - Supported file formats - Build size - Key hardware capabilities Tips for a better printer setup - Use the real printer name or model - Keep material and file format support accurate - Update the entry if your setup changes - Avoid guessing on technical fields if you are unsure After adding your first printer Once your printer is added, the next good steps are: - Review the saved details for accuracy - Add more printers if needed - Start checking print requests - Learn how compatibility affects request matching If your printer does not appear correctly If the new printer does not show up as expected: - Refresh the page - Confirm the form was saved successfully - Reopen the printers section - Try again if the save did not complete

Last updated on Mar 18, 2026

Understanding the Maker Dashboard

The Maker dashboard is your main workspace for managing printing activity on JustPrint. It helps you stay on top of requests, printers, products, and active work from one place. What the Maker dashboard is for The Maker dashboard gives you a central place to: - Review print requests - Track active and completed jobs - Manage your printers - Manage products - Review product orders If you use JustPrint as a Maker regularly, this will likely be the page you use most often. Main areas of the Maker dashboard Depending on your account and setup, the dashboard may include sections such as: - Job board - Printers - Products - Product orders These sections help separate printing operations from storefront management. Job board The job board helps you monitor print request activity. This is where you may see: - New requests - Quoted requests - Accepted jobs - In-progress work - Delivered work This area is useful for staying on top of production and responding to customers quickly. Printers The printers section is where you manage the equipment tied to your Maker account. You can use it to: - Add printers - Edit printer details - Review printer capabilities - Keep matching information accurate Products If product selling is available to your account, the products section helps you manage your storefront listings. You may be able to: - Add products - Edit listings - Set prices - Hide or unhide items Product orders The product orders area helps you track purchases made through your listings. You can use it to monitor order progress and fulfillment activity. Why the dashboard matters The Maker dashboard is important because it brings your main workflows together in one place. Instead of switching between separate tools, you can manage quoting, production, printer setup, and product activity from a single workspace. Tips for using the dashboard effectively - Check the dashboard regularly for new work - Review request statuses often - Keep printer information current - Update jobs promptly as they move forward - Monitor product orders separately from print jobs If something is missing from the dashboard If a section or feature does not appear: - Confirm that your Maker access is active - Refresh the page - Sign out and sign back in - Check whether your account has the required permissions

Last updated on Mar 18, 2026

Editing Printer Details

Keeping your printer details accurate is important for maintaining a reliable Maker workspace. If your equipment, supported materials, or technical capabilities change, you should update the printer entry so it reflects your current setup. Why editing printer details matters Accurate printer information helps: - Keep your Maker workspace up to date - Improve request matching - Set correct expectations for customers - Support better quoting and fulfillment decisions Outdated printer details can make it harder to manage requests confidently. When you should update a printer You may want to edit a printer when: - You change materials you support - You update file format support - You improve or modify hardware - You want to improve the description - Technical details were entered incorrectly - Your printer setup has changed over time How to edit a printer 1. Open your Maker dashboard Go to your Maker workspace. 2. Open the printers section Find the list of printers connected to your account. 3. Select the printer you want to update Choose the printer entry that needs changes. 4. Edit the relevant fields Update the details that have changed, such as: - Printer model - Description - Supported filament types - Supported file formats - Build volume - Resolution - Extruder or temperature settings 5. Save your changes After saving, review the updated entry to confirm the changes were applied. Best practices when editing printer details - Keep the information fact-based and current - Only list materials and formats you can actually support - Review technical fields carefully before saving - Update details as soon as your equipment changes What to check after editing After making changes, confirm that: - The updated information appears correctly - The printer still looks complete and usable - The saved details match your real setup If updates do not appear If the edited details do not show up right away: - Refresh the page - Reopen the printers section - Confirm the changes were saved successfully - Try saving again if needed

Last updated on Mar 18, 2026

Removing a Printer

If a printer is no longer part of your active setup, you may want to remove it from your Maker workspace. Keeping only current printers listed helps maintain an accurate profile and reduces confusion when managing requests. Why you might remove a printer You may want to remove a printer if: - You no longer use that machine - The printer is permanently unavailable - The entry was added by mistake - You are simplifying your Maker setup - You want your listed capabilities to reflect only active equipment Before removing a printer Before removing a printer, make sure: - The printer is not still needed for your current workflow - Its listed capabilities are no longer relevant - You do not need the entry for active or future work If the printer is only temporarily unavailable, updating the details may be better than removing it entirely. How to remove a printer 1. Open your Maker dashboard Go to your Maker workspace. 2. Open the printers section Find the list of printers connected to your account. 3. Select the printer you want to remove Open the printer entry you no longer want to keep. 4. Confirm the removal Use the available remove or delete icon and confirm the change if prompted. When removal is the right choice Removing a printer is usually the right option when the machine should no longer be treated as part of your available setup at all. If the printer still exists but its specs changed, editing the entry is often the better option. Tips before removing a printer - Review whether any current work depends on that printer - Make sure your remaining printers still reflect your capabilities accurately - Double-check that you are removing the correct entry If the printer still appears after removal If the printer does not disappear right away: - Refresh the page - Reopen the printers section - Check whether the removal completed successfully - Try again if the action did not finish

Last updated on Mar 18, 2026

Understanding Printer Specifications

Printer specifications help describe what your 3D printer can do. On JustPrint, these details are important because they help define your Maker setup and support better matching, quoting, and fulfillment decisions. Why printer specifications matter Your printer specifications can affect: - How customers understand your capabilities - How print requests are matched - Which files and materials you can realistically support - How accurately you can review and quote jobs The more accurate your specifications are, the more useful your printer listing becomes. Common printer details you may see Depending on the available fields, printer specifications may include: - Printer model - Printer type - Description - Supported filament types - Supported file formats - Build volume - Layer resolution - Maximum print speed - Extruder size - Number of extruders - Heated bed support - Maximum bed temperature - Maximum nozzle temperature What these specifications mean Printer model This identifies the machine you are using. It helps keep your setup clear and recognizable. Printer type This gives general context about the printer and the kind of printing setup it uses. Supported filament types This shows which materials you can print with. It helps align customer requirements with your actual material support. Supported file formats This indicates which types of 3D files your workflow can handle. Build volume Build volume describes the printable size range of your machine. It is usually represented by dimensions such as width, depth, and height. Layer resolution Layer resolution helps describe the level of print detail your setup can produce. Print speed Maximum print speed gives general context about the performance of the printer, though actual job time can vary. Extruder details Extruder size and number of extruders can affect what kinds of prints your setup can support. Heated bed and temperature limits Bed and nozzle temperature capabilities can influence material support and printing conditions. Which specifications matter most If you are unsure where to start, prioritize the details most likely to affect request matching and fulfillment: - Supported materials - Supported file formats - Build volume - Core printer identity - Key hardware limitations Tips for entering specifications - Use accurate values rather than estimates when possible - Do not list materials or formats you cannot actually support - Update specs when your hardware changes - Keep descriptions simple and clear Why accurate specs improve the Maker experience Good specifications make it easier to: - Receive more suitable requests - Avoid mismatched jobs - Quote with more confidence - Present yourself as a reliable provider

Last updated on Mar 18, 2026

How Customers Are Matched to Your Printers

JustPrint uses printer information to help connect customer print requests with Makers who may be able to fulfill them. This matching depends on the details you provide about your printers and the requirements of the request. Why matching matters Matching helps: - Surface relevant print jobs to the right Makers - Improve the fit between customer needs and printer capabilities - Reduce unsuitable requests - Make quoting and fulfillment more efficient The better your printer data is, the more useful the matching process becomes. What matching may consider Customer requests may be matched to your printers based on information such as: - Supported file formats - Supported filament or material types - Printer-related capabilities - Whether a request is open or already assigned - The details included in the customer’s request How your printer details affect matching The printer information in your Maker workspace plays a major role in whether a request is a good fit for you. Important fields may include: - Supported filament types - Supported file formats - Printer description - Build and hardware capabilities If these details are missing or outdated, matching may be less accurate. Types of requests you may see As a Maker, you may encounter: - Requests directly assigned to your Maker profile - Requests associated with one of your printers - Open requests that appear relevant to your setup This means your visible request list may include both clearly assigned work and jobs that may still need a Maker response. Why some jobs may be a better fit than others Even if a request appears in your workflow, you should still review it carefully. Matching helps narrow down possibilities, but you should always confirm that: - The file type is workable for your setup - The material needs are realistic - The print size fits your equipment - The request matches the services you want to offer How to improve your matching quality To improve how well requests align with your setup: - Keep printer details accurate - Update supported materials when they change - Keep supported file formats current - Remove printers you no longer use - Review descriptions and specs regularly If you are seeing poor-fit requests If requests do not seem relevant to your printers: - Review your printer specifications - Check your supported materials and file formats - Remove outdated or inaccurate entries - Confirm that your current setup is reflected correctly

Last updated on Mar 18, 2026

Viewing Incoming Print Requests

Incoming print requests are one of the main parts of the Maker workflow on JustPrint. These requests represent customer demand for 3D printing and are the starting point for quoting, production, and fulfillment. What incoming print requests are A print request is created when a customer wants a model printed. The request may be based on: - An existing 3D model - A custom uploaded file - Specific material or print requirements - One or more selected Makers As a Maker, you may see requests that are relevant to your profile, printers, or capabilities. Where to find print requests You can usually view incoming print requests from the Maker dashboard, especially in the job board or request-related areas. This is where you can monitor: - New requests - Quoted requests - Active jobs - Delivered work - Completed activity What you may see in a request A print request may include information such as: - Request ID - Model or file details - Customer-provided images or references - Material preferences - Notes or instructions - Current status - Quote information if already added The exact details may vary depending on how the request was created. Types of print requests you may encounter As a Maker, you may see: - Open requests that may be suitable for your setup - Requests connected to one of your printers - Requests directed to your Maker profile - Requests that are already active in your workflow What to do when reviewing a request Before taking action on a request, review whether: - The file and print type are suitable for your equipment - The customer’s material expectations are realistic - The request includes enough information for quoting - The job fits your capacity and services Why careful review matters Reviewing requests carefully helps you: - Avoid quoting unsuitable jobs - Respond more confidently - Keep production realistic - Reduce problems later in the workflow Tips for managing incoming requests - Check the Maker dashboard regularly - Review new requests as soon as possible - Keep your printer information accurate so incoming work is more relevant - Separate new requests from active work in your own routine If you are not seeing requests If incoming print requests are missing: - Confirm your Maker access is active - Check that your printers are set up correctly - Refresh the page - Sign out and sign back in if needed - Review whether your printer details are complete enough to support relevant matching

Last updated on Mar 18, 2026

Understanding Open vs Assigned Print Jobs

As a Maker, not every print job you see is in the same stage of ownership or responsibility. Some jobs are open for review, while others are already associated with you or your setup. Understanding the difference helps you prioritize work and respond appropriately. What an open print job is An open print job is a request that is available for consideration but is not yet firmly tied to your active production workflow. In general, an open job may be: - Newly created - Still waiting for a quote - Not yet committed to a final production path - Visible because it matches your profile or printer setup These jobs usually need review before you decide whether to quote or proceed. What an assigned print job is An assigned print job is one that is more directly connected to your Maker account or printers. This may mean the request is: - Linked to your Maker profile - Associated with one of your printers - Already quoted or accepted - Part of your active workflow Assigned jobs usually deserve closer operational attention because they are more likely to require action from you. Why the difference matters Understanding open versus assigned jobs helps you: - Identify which jobs are new opportunities - Separate possible work from committed work - Prioritize active fulfillment - Avoid losing track of accepted or in-progress jobs How to think about open jobs Open jobs are best treated as opportunities to review and decide whether the work fits your capabilities and availability. When looking at open jobs, ask: - Is this a good fit for my printers? - Do I have enough information to quote it? - Do I want to take on this work? - Does the timeline fit my current workload? How to think about assigned jobs Assigned jobs are best treated as work that is already in your operational pipeline. These jobs may require you to: - Review quote status - Track customer acceptance - Start production - Update statuses - Manage shipping or delivery progress How this affects your workflow A simple way to organize your Maker workflow is: - Review open jobs for fit and quoting opportunities - Monitor assigned jobs for action and progress - Keep accepted and in-progress jobs updated - Move delivered jobs toward completion If the difference is not obvious in the interface Sometimes the app may not label jobs explicitly as open or assigned. In that case, you can usually infer the difference by looking at: - Whether the request is tied to your profile or printer - Whether a quote already exists - Whether the status suggests active work - Whether the request appears in your working job flow

Last updated on Mar 18, 2026

Reviewing Print Request Details

Before sending a quote or moving a job forward, take time to review the full print request carefully. A good review helps you decide whether the job is a fit for your equipment, workflow, and availability. Why reviewing request details matters Careful review helps you: - Understand what the customer needs - Decide whether the request fits your setup - Quote more accurately - Avoid avoidable production issues later What to look for in a print request Depending on the request, you may see details such as: - Request ID - Model or uploaded file information - Preview images - Material preferences - Quantity - Color preferences - Infill or print-related notes - Customer instructions - Current status Some requests may include more detail than others, so it is important to check everything that is available. Key questions to ask when reviewing Before responding to a request, ask yourself: - Can my printer handle this file type? - Can I support the requested material? - Does the print size fit my equipment? - Are the customer’s notes clear enough? - Do I have enough information to quote confidently? - Does this job fit my current capacity? How to review effectively 1. Start with the file or model context Check whether the request is based on: - An existing model - A customer-uploaded file - Supporting images or references This helps you understand the type of work involved. 2. Review customer requirements Look closely at the details the customer provided, especially around: - Material - Quantity - Visual expectations - Additional notes 3. Check compatibility with your setup Compare the request to your actual printer capabilities and workflow. 4. Decide whether you can quote the job If the request looks feasible and you have enough information, you can move to quoting. If not, you may need to treat it cautiously or avoid taking it on. Signs a request is ready for quoting A request is generally easier to quote when: - The files or model information are clear - Material expectations are reasonable - The job appears technically feasible - The scope is understandable - Your setup can support it Signs you should be cautious Be extra careful if: - Important details are missing - The file or model is unclear - The material request does not match your setup - The print appears too large or too complex for your equipment - The customer expectations are difficult to interpret Tips for better request review - Do not rush into quoting - Check both technical and practical fit - Use your current printer setup as the source of truth - Review request details before status changes or job commitments

Last updated on Mar 18, 2026

Sending a Quote for a Print Request

Sending a quote is one of the most important steps in the Maker workflow. A quote tells the customer how much you will charge for the print job and moves the request closer to production. What a quote does A quote gives the customer a proposed price for fulfilling the request. Once the quote is sent, the customer can review it and decide whether to proceed. In most cases, quoting is the step that moves a request from early review into a more serious decision stage. When to send a quote You should send a quote when: - You have reviewed the request carefully - The job fits your printer setup - The request includes enough detail to price confidently - You are willing and able to take on the work Before you quote Before sending a quote, confirm that you understand: - The model or uploaded file - The customer’s material preferences - Quantity or production scope - Any special notes or print expectations - Whether the job fits your current capacity How to send a quote 1. Open the print request Go to the request from your Maker dashboard or job board. 2. Review the request details Double-check the job before entering a price. 3. Enter the quote amount Provide the amount you want to charge for the print request. 4. Confirm and send the quote Once submitted, the request should move into a quoted state so the customer can review it. What happens after you send a quote After a quote is sent: - The request status may update to show that it has been quoted - The customer can review the amount - The customer may accept the quote and proceed with payment - The request may later move into an accepted or active stage Tips for quoting well - Quote only after reviewing the full request - Make sure the price reflects the actual scope of work - Avoid sending a quote if the request is still unclear - Keep your active workload in mind before committing Why good quoting matters A good quote helps: - Set clear expectations - Reduce misunderstandings later - Support smoother payment and fulfillment - Improve your reliability as a Maker If you cannot quote the request confidently If the request is unclear or does not fit your setup, it is better to pause and review carefully than to quote too quickly.

Last updated on Mar 18, 2026

What Happens After a Customer Accepts Your Quote

When a customer accepts your quote, the print request moves from the quoting stage into active fulfillment. This is the point where the job becomes part of your real production workflow. What acceptance means A customer accepting your quote usually means: - The customer reviewed your price - The request is approved to move forward - Payment may have been completed as part of the acceptance flow - The job can begin moving toward production At this point, the request becomes more than a pricing opportunity. It becomes active work you need to manage. What usually happens next After a quote is accepted, the request may move into a status such as: - Accepted - In Progress The exact status flow may vary slightly, but the request is now part of your operational queue. Your next steps as a Maker Once the quote has been accepted, you should: - Reopen the request and confirm the final details - Make sure the job is in your active workflow - Begin production when appropriate - Update statuses as work progresses - Prepare for shipping or delivery when the print is ready Why this stage matters This stage is important because it marks the transition from planning to fulfillment. The customer now expects progress, so your updates and execution matter more than ever. What to check before starting work Before beginning production, confirm: - The request details are still clear - The quoted job matches what you intend to produce - Your materials and printer availability are ready - The request is in the correct status How to manage accepted work well To keep accepted jobs moving smoothly: - Treat accepted jobs as part of your active production queue - Update statuses on time - Keep an eye on any delivery-related tasks - Review multiple active jobs regularly so nothing gets stuck If the request does not seem updated after acceptance If a customer says they accepted the quote but the request still looks unchanged: - Refresh the page - Reopen the request details - Check again after a short wait - Review whether payment or another step is still pending

Last updated on Mar 18, 2026

Understanding Print Job Statuses

Print job statuses on JustPrint help you track where a request is in the fulfillment process. As a Maker, these statuses help you understand what needs attention now, what is actively being worked on, and what has already finished. Why print job statuses matter Statuses help you: - Track progress clearly - Prioritize work - Know when action is needed - Keep customers informed through accurate updates - Manage your production workflow more effectively Common print job statuses Pending Pending usually means the request has been created and is waiting for the next step. This may mean: - The request is new - The request still needs review - A quote has not been sent yet Quoted Quoted means you have provided pricing for the request. This usually means: - The customer can review the amount - The job is waiting for acceptance or payment - Work may not have started yet Accepted Accepted means the quote has been approved and the request is ready to move into active fulfillment. This is often the point where the job becomes part of your active production queue. In Progress In Progress means you are actively working on the print job. This stage usually means: - Production has started - The job is no longer waiting on pricing - The request should be monitored as active work Delivered Delivered usually means the printed item has been sent out or marked as delivered in the workflow. This often indicates the job is near the end of fulfillment. Completed Completed means the job has finished successfully. This is generally the final successful state for a print request. Rejected Rejected means the request will not move forward. Cancelled Cancelled means the request was stopped before completion. How statuses usually flow A common print request flow is: Pending -> Quoted -> Accepted -> In Progress -> Delivered -> Completed Not every request will follow the full path, but this is the general pattern for a successful job. How to use statuses well as a Maker A good approach is to treat statuses as operational signals: - Pending: review and decide whether to quote - Quoted: wait for customer action - Accepted: prepare to begin work - In Progress: actively produce and monitor the job - Delivered: confirm fulfillment progress - Completed: archive mentally as finished work Why status accuracy matters Keeping statuses updated helps: - Customers understand progress - You avoid losing track of active jobs - Your production queue stay organized - Fulfillment move more smoothly If a status seems wrong or stuck If a job status does not look correct: - Refresh the page - Reopen the request details - Check whether the previous step actually completed - Review whether customer acceptance or payment is still pending

Last updated on Mar 18, 2026

Managing Shipping and Tracking Details

Shipping and tracking details help you keep customers informed after a print job or product order is ready to leave your hands. Keeping this information updated makes fulfillment clearer and helps reduce confusion after production is complete. Why shipping and tracking details matter Accurate shipping details help: - Show that a job or order has moved beyond production - Give customers better visibility into fulfillment - Support smoother handoff after printing or packing - Reduce questions about where an item is What shipping details may include Depending on the workflow, shipping information may include: - Carrier name - Tracking number - Tracking link - Shipment-related updates - Delivery progress These details can be useful for both print jobs and product orders. When to add shipping details You should add shipping and tracking information when: - The item has been packed and prepared for shipment - A carrier has been chosen - A tracking number is available - The item is ready to move into the shipping stage How to manage shipping details 1. Open the relevant request or order Go to the print job or product order from your Maker workspace. 2. Review the fulfillment status Make sure the item is ready for shipment before adding tracking details. 3. Enter available shipping information Add the carrier, tracking number, and any available tracking link or related information. 4. Save the updates Once saved, review the request or order to make sure the shipping information appears correctly. Best practices for shipping details - Add tracking information as soon as it is available - Make sure the tracking number is accurate - Keep carrier details clear and consistent - Update the request or order close to the actual shipment time Why timing matters Shipping details are most useful when they reflect the real fulfillment state. If shipping information is added too early or too late, customers may be unsure whether the item is truly on the way. If shipping information changes If there is a correction or update after shipment: - Reopen the request or order - Update the shipping information - Save the corrected details as soon as possible If the shipping details do not appear If updates do not show up right away: - Refresh the page - Reopen the request or order - Confirm the changes were saved successfully - Try again if needed

Last updated on Mar 19, 2026

Adding Your First Product

If you want to sell ready-made items through JustPrint, adding your first product is the first step in building your storefront. Product listings let customers browse, order, and pay for items directly through the platform. Why adding a product matters Adding a product allows you to: - Offer ready-made items for sale - Build a shop presence as a Maker - Reach customers who want direct purchase options - Manage product orders through your Maker workspace Before you add a product Before creating your first product listing, prepare the key details you want to publish, such as: - Product name - Description - Price - Product images The more complete and accurate your listing is, the easier it is for customers to understand what you are offering. How to add your first product 1. Open your Maker dashboard Go to your Maker workspace. 2. Open the products section Find the area where your product listings are managed. 3. Choose the option to add a product Start a new product listing. 4. Enter the product details Fill in the available fields, including the product name, description, price, and images. 5. Save the product Once saved, your product should appear in your product list and may become available in the shop depending on its visibility settings. What information matters most When adding a product, focus on the details customers rely on most: - Clear product name - Helpful description - Accurate price - Strong product images Tips for a better first listing - Use a product name that is easy to understand - Write a short description that explains what the customer is buying - Set a price you are comfortable fulfilling at - Add at least one strong image - Review the product after saving to make sure it looks right After adding your first product Once your first product is live, the next good steps are: - Review how it appears in the shop - Update the listing if anything looks incomplete - Add more products if needed - Monitor incoming product orders If your product does not appear correctly If the product does not show up as expected: - Refresh the page - Reopen the products section - Confirm that the listing was saved successfully - Check whether the product is hidden

Last updated on Mar 19, 2026

Editing a Product Listing

Keeping your product listings accurate is important for maintaining a reliable shop presence on JustPrint. If product details change over time, update the listing so customers always see the most current information. Why editing a product listing matters Updating a product listing helps you: - Keep product information accurate - Improve the customer experience - Reflect current pricing or descriptions - Maintain a more professional storefront When you should edit a product You may want to update a listing when: - The product name needs improvement - The description is incomplete or outdated - The price has changed - Images need to be added or improved - The product details no longer match what you want to sell How to edit a product listing 1. Open your Maker dashboard Go to your Maker workspace. 2. Open the products section Find the product listing you want to update. 3. Select the product to edit Open the listing and choose the edit option. 4. Update the relevant fields You may be able to change: - Product name - Description - Price - Images - Visibility-related details 5. Save your changes After saving, review the listing to make sure the updates appear correctly. Tips for better product editing - Keep the product name clear and specific - Use descriptions that are easy to understand - Make sure the price is current - Replace weak or outdated images when needed - Review the listing from the customer’s perspective What to check after editing After updating a product, confirm that: - The listing still looks complete - The product details are accurate - Images and pricing appear correctly - The listing reflects what you currently offer If changes do not appear If the updated listing does not reflect your edits right away: - Refresh the page - Reopen the products section - Confirm the save was successful - Try again if the update did not complete

Last updated on Mar 19, 2026

Viewing Product Orders

Product orders let you track purchases made through your shop listings on JustPrint. As a Maker, this is where you monitor what customers have bought and what needs to be fulfilled. Why viewing product orders matters Checking your product orders helps you: - Stay on top of new purchases - Monitor fulfillment progress - Keep track of active and completed orders - Make sure customers receive timely updates If you sell products regularly, this should be one of the main parts of your daily workflow. Where to find product orders You can usually find product orders in the Maker dashboard under the product order section. This is where your order activity is collected and organized. What you may see in a product order A product order may include details such as: - Order ID - Product name - Customer order quantity - Current order status - Price information - Delivery or shipping details The exact information shown may vary, but the order view is meant to help you understand what was purchased and what needs to happen next. How to use the product orders view A good way to use the product orders area is to: - Check for newly placed orders - Review which orders are active - Identify orders that need fulfillment - Track which orders have already been shipped or completed Why product orders should be checked regularly Orders move through fulfillment stages, so reviewing them regularly helps you: - Avoid delays - Keep your fulfillment queue organized - Catch orders that need action - Stay aligned with customer expectations Tips for managing product orders effectively - Check the product order section frequently - Pay attention to order status changes - Separate active orders from completed ones in your routine - Review shipping-related information when fulfillment begins If product orders are missing If you expected to see product orders but do not: - Refresh the page - Reopen the Maker dashboard - Confirm you are in the correct section - Check that your product listings are active and receiving orders

Last updated on Mar 19, 2026

Fulfilling a Product Order

Fulfilling a product order means taking a customer purchase from order placement through preparation and shipment. As a Maker, this is the core step that turns a product listing into a completed sale. What fulfillment means A product order is fulfilled when you have reviewed the order, prepared the item, and moved it through the steps needed for shipment and completion. This usually includes: - Reviewing the order details - Preparing the item - Confirming delivery information - Shipping the order - Updating the order status as it progresses Why fulfillment matters Good fulfillment helps you: - Keep orders moving on time - Reduce customer confusion - Maintain a reliable shop experience - Stay organized across active orders Before you start fulfillment Before working on an order, check that you understand: - Which product was ordered - The quantity requested - The order status - The delivery information - Whether the item is ready to prepare and ship How to fulfill a product order 1. Open the product order Go to the order from your Maker dashboard. 2. Review the order details Confirm the product, quantity, and delivery-related information. 3. Prepare the item Get the order ready for shipment based on what the customer purchased. 4. Update the order as it moves forward As the order progresses, keep the status current so the workflow stays accurate. 5. Add shipping details when available Once the item is ready to ship, update the order with any relevant shipping or tracking information. Why status updates are important during fulfillment Keeping the order updated helps: - Reflect real progress - Make it easier to manage active orders - Improve visibility for the customer - Prevent confusion inside your own workflow Tips for smoother fulfillment - Review every order carefully before preparing it - Keep your order statuses up to date - Double-check product and delivery details - Add shipping information as soon as it is available - Monitor active orders until they are complete If fulfillment feels unclear If you are unsure what to do next with an order: - Reopen the order details - Check the current status - Confirm whether the item is still being prepared or ready to ship - Use the order view as your source of truth for current progress

Last updated on Mar 19, 2026

Updating Shipping Details for Product Orders

Once a product order is ready to leave your hands, updating the shipping details helps keep the order accurate and gives the customer clearer visibility into fulfillment. Why shipping details matter Shipping details help: - Show that the order has moved into the shipping stage - Keep fulfillment records accurate - Reduce confusion after dispatch - Support a better customer experience What shipping details may include Depending on the order workflow, shipping information may include: - Carrier name - Tracking number - Tracking link - Shipment-related updates These details help connect the order to the actual delivery process. When to update shipping details You should update the shipping information when: - The item has been prepared and packed - The order is ready for shipment - A carrier has been selected - Tracking information is available How to update shipping details 1. Open the product order Go to the order in your Maker dashboard. 2. Review the order status Make sure the order is at the correct stage for shipping. 3. Add the shipping information Enter the available carrier and tracking details. 4. Save the changes After saving, review the order to confirm the shipping details appear correctly. Best practices for shipping updates - Add shipping information as soon as it is available - Double-check the tracking number for accuracy - Keep carrier details clear and consistent - Update the order close to the actual shipment time Why timing matters Shipping information is most useful when it reflects the real status of the order. Accurate timing helps customers trust that the order is truly on the way. If shipping information changes If you need to correct or update shipping details later: - Reopen the order - Edit the shipping information - Save the corrected details as soon as possible If the shipping details do not appear If the update does not show right away: - Refresh the page - Reopen the order - Confirm the save completed successfully - Try again if needed

Last updated on Mar 19, 2026

Notifications and Emails for Makers

Notifications and emails help you stay aware of important activity in your Maker workflow. They can alert you when customer requests, quotes, jobs, or product orders need attention. Why notifications matter As a Maker, notifications help you: - Respond to new activity faster - Track changes to requests and orders - Avoid missing important updates - Keep fulfillment moving smoothly What you may receive notifications about Depending on your activity, you may receive updates related to: - Print requests - Quote activity - Job status changes - Product orders - Shipping or delivery-related progress - Account or role-related changes Where you may see updates Maker updates may appear in one or more places: - In the app - In your dashboard - By email The exact delivery method can depend on the type of event. Common Maker events that may trigger updates You may receive notifications or emails when: - A request needs attention - A quote-related event occurs - A job status changes - An order moves forward - A shipment-related update is recorded How to stay on top of Maker activity To make notifications more useful: - Check your Maker dashboard regularly - Keep your account details current - Review request and order activity often - Use email as a backup, not your only source of truth If you are not receiving emails If you expected an email but did not receive one: - Check your spam or junk folder - Confirm your account email is correct - Make sure you are using the correct account - Review the same activity in your dashboard If notifications seem missing or delayed If updates do not appear when expected: - Refresh the page - Reopen the relevant request or order - Check your dashboard directly - Sign out and sign back in if your session seems outdated

Last updated on Mar 19, 2026