Once a product order is ready to leave your hands, updating the shipping details helps keep the order accurate and gives the customer clearer visibility into fulfillment.
Why shipping details matter
Shipping details help:
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Show that the order has moved into the shipping stage
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Keep fulfillment records accurate
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Reduce confusion after dispatch
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Support a better customer experience
What shipping details may include
Depending on the order workflow, shipping information may include:
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Carrier name
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Tracking number
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Tracking link
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Shipment-related updates
These details help connect the order to the actual delivery process.
When to update shipping details
You should update the shipping information when:
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The item has been prepared and packed
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The order is ready for shipment
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A carrier has been selected
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Tracking information is available
How to update shipping details
1. Open the product order
Go to the order in your Maker dashboard.
2. Review the order status
Make sure the order is at the correct stage for shipping.
3. Add the shipping information
Enter the available carrier and tracking details.
4. Save the changes
After saving, review the order to confirm the shipping details appear correctly.
Best practices for shipping updates
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Add shipping information as soon as it is available
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Double-check the tracking number for accuracy
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Keep carrier details clear and consistent
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Update the order close to the actual shipment time
Why timing matters
Shipping information is most useful when it reflects the real status of the order. Accurate timing helps customers trust that the order is truly on the way.
If shipping information changes
If you need to correct or update shipping details later:
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Reopen the order
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Edit the shipping information
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Save the corrected details as soon as possible
If the shipping details do not appear
If the update does not show right away:
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Refresh the page
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Reopen the order
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Confirm the save completed successfully
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Try again if needed