Home Maker Help How Customers Are Matched to Your Printers

How Customers Are Matched to Your Printers

Last updated on Mar 18, 2026

JustPrint uses printer information to help connect customer print requests with Makers who may be able to fulfill them. This matching depends on the details you provide about your printers and the requirements of the request.

Why matching matters

Matching helps:

  • Surface relevant print jobs to the right Makers

  • Improve the fit between customer needs and printer capabilities

  • Reduce unsuitable requests

  • Make quoting and fulfillment more efficient

The better your printer data is, the more useful the matching process becomes.

What matching may consider

Customer requests may be matched to your printers based on information such as:

  • Supported file formats

  • Supported filament or material types

  • Printer-related capabilities

  • Whether a request is open or already assigned

  • The details included in the customer’s request

How your printer details affect matching

The printer information in your Maker workspace plays a major role in whether a request is a good fit for you.

Important fields may include:

  • Supported filament types

  • Supported file formats

  • Printer description

  • Build and hardware capabilities

If these details are missing or outdated, matching may be less accurate.

Types of requests you may see

As a Maker, you may encounter:

  • Requests directly assigned to your Maker profile

  • Requests associated with one of your printers

  • Open requests that appear relevant to your setup

This means your visible request list may include both clearly assigned work and jobs that may still need a Maker response.

Why some jobs may be a better fit than others

Even if a request appears in your workflow, you should still review it carefully. Matching helps narrow down possibilities, but you should always confirm that:

  • The file type is workable for your setup

  • The material needs are realistic

  • The print size fits your equipment

  • The request matches the services you want to offer

How to improve your matching quality

To improve how well requests align with your setup:

  • Keep printer details accurate

  • Update supported materials when they change

  • Keep supported file formats current

  • Remove printers you no longer use

  • Review descriptions and specs regularly

If you are seeing poor-fit requests

If requests do not seem relevant to your printers:

  • Review your printer specifications

  • Check your supported materials and file formats

  • Remove outdated or inaccurate entries

  • Confirm that your current setup is reflected correctly