Shipping and tracking details help you keep customers informed after a print job or product order is ready to leave your hands. Keeping this information updated makes fulfillment clearer and helps reduce confusion after production is complete.
Why shipping and tracking details matter
Accurate shipping details help:
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Show that a job or order has moved beyond production
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Give customers better visibility into fulfillment
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Support smoother handoff after printing or packing
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Reduce questions about where an item is
What shipping details may include
Depending on the workflow, shipping information may include:
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Carrier name
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Tracking number
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Tracking link
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Shipment-related updates
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Delivery progress
These details can be useful for both print jobs and product orders.
When to add shipping details
You should add shipping and tracking information when:
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The item has been packed and prepared for shipment
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A carrier has been chosen
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A tracking number is available
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The item is ready to move into the shipping stage
How to manage shipping details
1. Open the relevant request or order
Go to the print job or product order from your Maker workspace.
2. Review the fulfillment status
Make sure the item is ready for shipment before adding tracking details.
3. Enter available shipping information
Add the carrier, tracking number, and any available tracking link or related information.
4. Save the updates
Once saved, review the request or order to make sure the shipping information appears correctly.
Best practices for shipping details
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Add tracking information as soon as it is available
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Make sure the tracking number is accurate
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Keep carrier details clear and consistent
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Update the request or order close to the actual shipment time
Why timing matters
Shipping details are most useful when they reflect the real fulfillment state. If shipping information is added too early or too late, customers may be unsure whether the item is truly on the way.
If shipping information changes
If there is a correction or update after shipment:
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Reopen the request or order
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Update the shipping information
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Save the corrected details as soon as possible
If the shipping details do not appear
If updates do not show up right away:
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Refresh the page
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Reopen the request or order
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Confirm the changes were saved successfully
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Try again if needed