Notifications and Emails

JustPrint may send notifications and emails to help you stay updated about account activity, requests, quotes, orders, and delivery progress.

Why you receive notifications

Notifications help you keep track of important changes on the platform, such as:

• New quotes

• Accepted requests

• Status updates

• Delivery progress

• Messages or activity related to your requests or orders

These updates can help you respond quickly and avoid missing important steps.

Types of updates you may receive

Depending on how you use JustPrint, you may receive updates about:

• Print requests

• Design requests

• Product orders

• Account activity

• Role-related actions

Where you may see updates

Updates may appear in one or more of these places:

• In the app

• In your dashboard

• By email

The exact type of notification can depend on the event and the workflow involved.

Common events that may trigger an update

You may receive a notification or email when:

• A quote is sent to you

• A request is accepted

• A request or order status changes

• An item is marked as delivered

• There is message-related activity on a request or order

Keeping your notifications useful

To make sure you receive important updates:

• Keep your account information current

• Use an email address you can access

• Check your dashboard regularly

• Review your order and request activity often

If you are not receiving emails

If you expected an email but did not receive one:

• Check your spam or junk folder

• Confirm that your account email is correct

• Make sure you are signed into the correct account

• Check your dashboard for the same update

• Wait a few minutes and try again

If notifications seem incorrect or missing

If updates appear late, missing, or unexpected:

• Refresh the page

• Check the latest status directly in your dashboard

• Confirm that the request or order is associated with your account

• Sign out and back in if your session seems outdated