Once the design work is finished and the final files are uploaded, the next step is marking the request as delivered. This signals that the handoff is complete and the customer’s requested work has been provided.
Why marking a request as delivered matters
Updating the request to Delivered helps:
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Reflect that the final handoff has happened
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Keep your workflow accurate
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Separate active work from completed delivery work
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Make the request easier to track through its final stage
When to mark a request as delivered
You should mark a request as delivered when:
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The design work is complete
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The final files have been uploaded
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Any required preview or delivery materials are ready
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You are satisfied that the customer’s deliverables have been provided
How to mark a request as delivered
1. Open the design request
Go to the request from your Designer workspace.
2. Review the uploaded deliverables
Make sure the final files and any related materials are present and correct.
3. Update the request status
Use the available status update action to move the request to Delivered.
4. Confirm the change
After updating, review the request to make sure the new status appears correctly.
Why timing matters
Try to mark the request as delivered close to the moment the final files are actually ready for the customer. This keeps the workflow honest and reduces confusion.
Tips for a clean delivery handoff
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Double-check the files before updating the status
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Make sure the final versions are uploaded
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Keep the request organized so the customer can understand what was delivered
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Avoid marking a request delivered before the handoff is truly complete
What happens after delivery
After a request is marked as delivered, it may move toward its final completed stage depending on the workflow and the customer’s side of the process.
If the status does not update
If the request does not change to Delivered as expected:
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Refresh the page
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Reopen the request details
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Confirm the files were uploaded correctly
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Try the update again if needed