Design request statuses help you track where a custom design project is in the workflow. As a Designer, these statuses help you understand what needs review, what is active, and what has already been delivered or completed.
Why design request statuses matter
Statuses help you:
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Track progress clearly
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Know when action is needed
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Separate new requests from active work
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Keep your delivery workflow organized
Common design request statuses
Pending
Pending usually means the request has been created and is waiting for the next step.
This may mean:
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The request is new
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The request still needs review
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A quote has not been sent yet
Quoted
Quoted means pricing has been provided for the request.
This usually means:
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The customer can review the amount
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The project is waiting for acceptance or payment
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Active work may not have started yet
Accepted
Accepted means the quote has been approved and the request is ready to move into active work.
This is often the point where the project becomes part of your active pipeline.
In Progress
In Progress means you are actively working on the design request.
This stage usually means:
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The project is underway
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You are preparing deliverables
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The request is no longer waiting on pricing
Delivered
Delivered means the requested design work has been handed off in the workflow.
This often means final files, previews, or other deliverables have been uploaded and the request is near the end of the process.
Completed
Completed means the request has finished successfully.
This is generally the final successful state.
Rejected
Rejected means the request will not move forward.
Cancelled
Cancelled means the request was stopped before completion.
How statuses usually flow
A common design request flow is:
Pending -> Quoted -> Accepted -> In Progress -> Delivered -> Completed
Not every request will follow the full path, but this is the usual pattern for a successful project.
How to use statuses well as a Designer
A good way to think about statuses is:
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Pending: review and decide whether to quote -
Quoted: wait for customer action -
Accepted: prepare to begin work -
In Progress: actively create and organize deliverables -
Delivered: handoff is complete -
Completed: project is finished
Why status accuracy matters
Keeping statuses updated helps:
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Make your workflow easier to manage
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Reduce confusion about project stage
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Support a smoother handoff to the customer
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Keep active and completed work clearly separated
If a status seems wrong or stuck
If a request status does not look correct:
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Refresh the page
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Reopen the request details
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Check whether the previous step actually completed
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Review whether customer acceptance or payment is still pending