Incoming design requests are one of the main parts of the Designer workflow on JustPrint. These requests represent customers looking for custom 3D design work and are the starting point for quoting, active work, and delivery.
What incoming design requests are
A design request is created when a customer needs custom design work. The request may include:
-
A written description of what they want
-
Reference images
-
Sample 3D files
-
Additional notes or design context
-
One or more selected Designers
As a Designer, you may see requests that are relevant to your role and assigned workflow.
Where to find design requests
You can usually view incoming design requests from the Designer area of JustPrint, especially in the request-related sections of your workspace.
This is where you can monitor:
-
New requests
-
Quoted requests
-
Active design work
-
Delivered work
-
Completed activity
What you may see in a request
A design request may include information such as:
-
Request ID
-
Request description
-
Reference images
-
Sample 3D files
-
Budget or quote-related information
-
Current status
-
Delivery-related fields if work has already progressed
The exact details may vary depending on how the customer created the request and how far along it is.
Types of design requests you may encounter
As a Designer, you may see:
-
Requests assigned to you directly
-
Requests sent to a group of selected Designers
-
Requests that are still waiting for a quote
-
Requests already in progress in your workflow
What to do when reviewing a request
Before taking action on a request, review whether:
-
The request is clear enough to understand
-
The work fits your skills and style
-
The references are useful enough to price and plan the job
-
You have enough information to quote confidently
-
The project fits your current availability
Why careful review matters
Reviewing incoming requests carefully helps you:
-
Avoid quoting unclear work too quickly
-
Decide whether the request is a good fit
-
Set realistic customer expectations
-
Keep your active design workload manageable
Tips for managing incoming design requests
-
Check the Designer workspace regularly
-
Review new requests as soon as possible
-
Separate new requests from active work in your own routine
-
Look carefully at both the request description and uploaded references
If you are not seeing requests
If incoming design requests are missing:
-
Confirm your Designer access is active
-
Refresh the page
-
Sign out and sign back in if needed
-
Check that you are using the correct account
-
Review whether your Designer role is fully available